Clothing Collection Delivery and Returns

All products are MADE TO ORDER from the Pre-Order Catalogue. 

All orders made before the 30th Nov 2018 will be out for delivery W/C 17th Dec 2018. 

Books made in the same order will be delivered with products on 17th Dec 2018.

If you are not happy with your purchase then please use the contact form to notify us. We will accept returns on items that are purchased via www.concretegirls.com. We do not accept returns on accessories and undergarments. Items must be in perfect condition, unworn with all original tags attached and returned within 14 days after you’ve received your package. Customers are responsible for shipping costs with the exception of faulty items. 

Please bare in mind as the clothing collection products are made to order, your new garment will need the 4 week lead time to be made.

EXCHANGES

Q: Can you exchange an item if the size doesn’t fit?
A: No, we do not make any exchanges. What you can do is return the item, and make a new order. 


shipping

Standard Shipping ( Not Tracked ) sent by Royal Mail Service

Pre-Order Clothing Collection will be delivered from the 17th Dec 2018.

UK Standard Delivery 3-5 Working Days - £3.70

Europe Standard Delivery 3-5 Working Days - £8.70

Worldwide Shipping Delivery 5-10 days - £13.40


BOOK DELIVERY & RETURNS

If you are not happy with your purchase then please use the contact form to notify us. We will accept returns on items that are purchased via www.concretegirls.com. We do not accept returns on accessories and undergarments. Items must be in perfect condition, unworn with all original tags attached and returned within 14 days after you’ve received your package. Customers are responsible for shipping costs with the exception of faulty items. 

Books in their original packaging with no obvious damage.

Please contact us if you have any further questions.